The first priority after a flood or storm is not drying speed—it is safe entry. Floodwater can affect electricity, structure, gas, sewage and older building materials. Wait for emergency services advice where applicable and do not enter an area that appears unstable or electrically unsafe.
Before entering
- Confirm authorities have advised it is safe to return where an evacuation or flood warning applied
- Look for structural damage to walls, windows and the roof
- Keep electricity and gas off until damaged systems are checked
- Use a torch rather than switching on lights
- Wear boots, gloves and suitable protective clothing
Treat floodwater as potentially contaminated
Floodwater and mud can contain sewage, chemicals, debris and microorganisms. Keep children and pets away, avoid direct contact and do not use contaminated food or water. Professional assessment may be needed before porous materials are handled.
Older properties and asbestos
Flood or demolition activity can disturb asbestos-containing materials in properties built before 1990. Do not cut, sand or break suspicious sheeting, vinyl backing or insulation. Seek licensed advice if material may contain asbestos.
Document before cleanup
Take wide and close photographs, capture the water line, record damaged contents and contact the insurer early. Safety-related removal should not be delayed, but photograph items first where practical.